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Client Testimonials

Glass & Robson > Client Testimonials

What Past Clients Say About Robert:

Caresse M. | Atlanta, GA

Glass & Robson is an amazing, professional law firm! Their service is exceptional! If I had questions, someone was available to talk and the girls working in the office are caught up with the details of each case! You can really tell that this law firm works as an awesome team! Every step, decision, and/or change was communicated BEFORE it took place, which was so important! The service was very professional and kind! Robert really cares about his clients and their situations! It was not about a win for them, it’s about supporting their clients every step of the way! This firm will come HIGHLY recommended from me! Thank you Robert, Scarlett, & Gina! You guys rock!!!

Brenda | Atlanta, GA

Robert was highly recommended to me by another attorney. My case was a slip-and fall accident and I know these are hard to prove. Robert listened to my version of what happened and the evidence I had and felt we could win the case. He was very aggressive in obtaining evidence and kept me informed on what his plans were. I was amazed with the time he spent on getting depositions from employees no longer employed with the business where my accident occurred. Robert even spent time on weekends gathering evidence for my case. He was always working for me and was able to prove my case in a shorter time than we had talked about and got a larger settlement than I expected. Robert supported me from the beginning until the end of my case and I would recommend him to anyone needing an excellent attorney.

Verlinda | Atlanta, GA

After being in a car accident I started researching personal injury attorneys on Avvo. I came across Robert’s information along with 3 other firms. I booked and had consultations with 4 firms from large to small in size but Robert stood out from the crowd. When we met he took time to genuinely listen, provided sincere empathy, and set expectations. I wasn’t another number for him but he is genuinely passionate and intentional about what he does and has the results to prove it. He laid out possible outcomes along with the pros and cons. He made it clear his firm will go as far as I’m willing but he has no problem with going to trial if needed to get the maximum outcome. And that’s exactly what Robert did. He relentlessly went after 2 different insurance companies on my behalf. He was always very responsive from calls to emails during the entire process. Even when COVID hit and the courts closed he didn’t stop. He said he wasn’t sure when things would return but he wanted to get ahead of it so he kept pursuing the claims. The outcome was he got 1 to settle for 100% of the claim maximum and got the 2nd insurance company to settle for 80% of the underinsured motorist claim after initially being offered only 12%. He would have gone after 100% but I wanted to stop. From day one Robert Glass and his team provided exceptional service from proactively communicating every step, expectation, and outcome to relentlessly defending my case to get the maximums. He is now my #1 recommendation.

Nicole T. | Atlanta, GA

Robert is the best! After being involved in my first ever accident, getting hit by an 18-wheeler, I was referred to Robert through a mutual friend. I was hesitant at first because I had never worked with attorneys before and didn’t know what to expect. However, I’m so happy that I decided to proceed with this firm. Robert and his staff walked me through the entire process and set the expectations and possibilities of the outcome of my case. The professionalism, attentiveness, and knowledge shown from Robert, as well as his staff, was truly outstanding! I would highly recommend Robert to anyone seeking a personal injury lawyer...he’s awesome! Thank you Glass & Robson!

Lupita | Atlanta, GA

Robert Glass was highly recommended from a good friend of mine. He was very professional and explained step by step what we where up against and worked diligently on my case. When ever I had a question he responded immediately. I was very satisfied with his services and the final outcome. I would recommend him to anyone.

Sean M. | Atlanta, GA

Working with Robert Glass was amazing. I started with another firm and didn't feel confident that they were working for my best interest. As soon as I started working with Robert I knew he was on my team and ready to fight for me. He was very transparent and took the time to make sure I understood the entire process. In the end we settled for higher than I was expecting. Don't look anywhere else, Robert is the best out there!

Janie M. | Loganville, GA

I was referred to Mr. Glass by a co-worker and she spoke so highly of Glass & Robson services and I decided to have them represent me in my auto accident case. During the whole time Mr. Glass explained to me what was going on and what the overall situation was and I was very happy with their knowledge and expertise during the actual process. I never wondered what was happening, I was completely informed. I would recommend Glass & Robson to anyone going thru such a process, for their services and experience are excellent as well as accurate.

Rhonda D. | Douglasville, GA

After being in an auto accident as a passenger, we were wisely advised to consult an attorney to guide us through the maze we were facing. Even though the accident was on a Sunday, Robert contacted us immediately and gave us very sound advice in those first few crucial hours. Now that the accident was weeks ago, we are still facing questions, forms, and decisions. Robert has been quick to respond, guide us with knowledge, and reassure us all along. I have already recommended him to friends and family!

Greg H. | Atlanta, GA

Although auto accidents can sometimes be fatal and sometimes not, the residual effects could possibly follow you for a lifetime. However, to have the support from someone that takes the time, puts forth their time and concerned natured professionalism, a keen listening ear and guidance. All while doing their job should be commended. Robert Glass you ROCK! And again, my family and I appreciate you and thanks.

James D. | Douglasville, GA

Atty. Robert Glass is a true professional who did a great job with our personal injury case. From the very beginning, Atty. Glass knew exactly what to do to get us a fair settlement. Throughout the process, he answered all of our questions and concerns by returning every email and phone call. His expertise and professionalism is second to none. Wish I could give more than 5 stars!

Gina H. | Loganville, GA

On the way to a doctors appointment, I was hit by a big tanker truck- who ran a redlight! I had major injuries to my right knee, leg, foot, and ankle. I needed several surgeries and stayed at Grady Hospital for 8 weeks. Afterwards I spent 4 weeks at a Rehabilitation Center for physical therapy. We wanted Robert Glass to represent me. He eased all our fears and answered all my questions. Robert walked me and my family through the process and always made sure I was never scared or confused. He continuesly worked around the clock , and always made me feel important. When any additional attention was needed- he was always just a phone call away. Robert Glass is very caring, knowledgeable, and he fought hard with integrity to make sure I got the outcome I deserved and more! He won my case and my settlement was a success! He treated me as a friend, not just a client. I am eternally grateful for him, and I cannot thank him enough for all he’s done for me! I highly recommend Robert Glass to my family, my friends, and anyone looking for a fantastic attorney!

Michael G. | Decatur, GA

Mr. Glass was extremely helpful after I was injured in a motorcycle accident last year. He took care of everything while keeping me informed and updated. It was a load off my mind knowing that he was handling everything skillfully and prudently. We ended up settling for almost exactly what he predicted we would in the beginning, which was a lot more than I expected. If I ever need this kind of help again he will be the first person I call, and I wouldn't hesitate to recommend his services to anyone. On top of everything he is extremely pleasant to work with and obviously cares about more than the money.

Lynn M. | Austell, GA

Ladies and gentlemen please allow me to say THANK YOU! A few years ago myself and my daughter were hit at an intersection by an SUV, and sustained multiple injuries. Being that my family was totally dependent upon me I couldn't afford to take time off to seek medical attention. A friend of mine asked me to talk to her attorney Robert Glass. From the time I made the phone call I realized I had someone on my side, and trust me when I tell you Robert and James took care of everything I mean everything, from getting me time off work to my daughters care, and my subsequent surgery, and more. They kept me updated in every aspect of my case and were so kind to me and my family, and we even got a chance to meet some of their family. There's not enough stars for this duo, and once again THANK YOU for all your help!

Nicholas W. | Macon, GA

Robert was great to work with! He showed excellent concern for our family following a serious accident. He took the time to explain legal terms and processes to us over and over again. He showed a lot of patience toward us as we were unsure of the process. I would utilize Robert again in a heartbeat if we ever needed him.

Erica A. | Atlanta, GA

The best Personal Injury attorney in Atlanta! I wouldn’t think twice about recommending Robert to anyone who needs legal service. He is beyond attentive, friendly, and very hands on which I appreciated very much. Deserves more than just 5 stars!

Sherri J. | Atlanta, GA

Robert Glass and his coworkers were great! He explained every detail of my case and always kept me abreast of what was going on and what to expect. I would recommend this law firm to anyone in need of a solid lawyer! Thank you Robert for your hard work and patience in getting me a great verdict!

Erica A. | Atlanta, GA

The level of service I received from Robert and his staff was absolutely amazing. Considering the circumstances that surround Personal Injury cases, I felt completely at ease with the process from start to finish. Robert was prompt in correspondence and I was always updated on we were in our case. Most importantly, I always felt that he had my best interest in mind, never making me feel like I was ``just another client.``

Matthew E. | Chatsworth, GA

I was the victim of a car accident where I was stopped at a traffic light when someone slammed into the back of my car. I was hurt and had to go through a horrible experience with back pain that would not resolve. My insurance company would not return my calls or lift a finger to help me. Left with no choice I began looking for an attorney. I found Robert Glass and James Robson of Glass & Robson. They were interested in my case and genuinely cared about wanting to help me. They worked diligently on the case and kept well informed along the way. The case ended up going to a jury trial. Seeing them in action in the courtroom was a thing of beauty. It was truly clear to me throughout the trial how much time and effort they put into my case. They were familiar and well versed in all aspects of everything that had happened and I had been through. It went very well. The closing arguments blew me away and definitely connected the jury with me, if there was any doubt in their mind.

Christy W. | Macon, GA

I highly recommend Robert and his team. He was professional, knowledgeable, and kind. Never once did we feel pressured, but rather felt confident in relying on his experience.

Lance L. |Atlanta, GA

After recently being involved in a car accident with fractured bones. I was in a lot of pain and couldn’t work or drive and was really worried. My fiancé had used Robert in the past for a horrible situation with an insurance company from a car accident and highly recommended I use him. Robert seemed genuinely concerned for my well being. Whenever I had a question he would call me back the same day no matter what time it was. He really did an outstanding job. I feel like Robert is really good at what he does and would recommend him to anybody without a second thought.

Tina C. | Atlanta, GA

Robert Glass represented me following one of the most frightening and difficult experiences of my life. He legal and litigation skills are superior and are blended with true regard and compassion for his clients. He was highly successful on my behalf. I will forever be grateful and hold him in the highest regard. I cannot recommend him highly enough.

Celeste W. | Cleveland, OH

This was my first (and hopefully, only!) lawsuit experience. Robert Glass was extremely knowledgeable, thorough, and professional. He was also very easy to work with, always taking the time to explain anything that might be confusing and kind/compassionate. I felt so well represented throughout the process and had complete faith in his judgment/guidance.

Landon J. | Atlanta, GA

You are an amazing man. Gives me hope that there still are a few good ones left. If I am ever killed by a truck, and not deer hunting, I’ll call you to take the case. Thanks again.

George P. | Atlanta, GA

Mr. Glass took my case and helped me through a very stressful time. He went above and beyond with my case, he kept me informed and was very detail oriented. If I ever need personal injury help again, I will not hesitate to call him!

Alan and Wyndham W. | Atlanta, GA

Wyndham and I want to go on record and say you did an excellent job for us in our case. You are a fine attorney and we were lucky to have you represent us. Thanks again for everything.

Tina L. | Chatsworth, GA

When I walked into this attorney’s office, I was not sure what to expect. He put me at ease immediately. Finally, someone listened to me and what I needed. I am so blessed to have Robert Glass representing my family. It is comforting to know that Robert will work WITH you for the right reasons. He truly cares about his clients and their needs. He returns calls and emails quickly and without hesitation. He gives straight answers to my tough questions. Robert has a good heart. He is not only a great person, but he feels my hurt. I am proud to have Robert Glass working with me. I would recommend him to anyone looking for an attorney that is involved and caring. Robert will work hard to see that justice prevails. I can never repay his efforts.

Brenda P. | Marietta, GA

I honestly have to thank my son first for insisting I speak with an attorney regarding my personal injury. Attorney Glass was recommended to me by another well respected attorney in the Atlanta area. From the first meeting in his office, I knew I was in good hands. Robert was sincerely concerned for my well being and I felt confident he would do anything and everything to see this case thru to the end with as positive an outcome as is allowed under GA law. He kept me informed every step of the way and would always respond to my emails the same day. If you want an attorney who cares about you, then I highly recommend you call and make an appointment. You will not be disappointed.

Cushmeer P. | Atlanta, GA

I had nothing short of a great experience with Attorney Glass. My attorney through another service took the easy way out relating to my serious car accident and essentially told me the case wasn’t worth it. Attorney Glass did the legwork, referred to experts, made certain I was able to see a physician and never once mentioned money until he was sure a settlement was realistic. He kept me advised during the entire period and saw things through to the end. My experience with his firm was without a doubt one of the most positive experiences I have had with any professional.

Kaitlyn G. | Atlanta, GA

Robert worked with my family during the toughest time in our lives and treated us like friends and not just his clients. He was trustworthy and respectful. Robert was a pleasure to work with and was easy to communicate with! My family went through a mediation with Robert. He was great at explaining each step of the process, which was nice since none of us had been in this situation before. Robert always made us feel like he was on our side and like we had control of the situation. We appreciated the hard work he put into our case and would surely recommend him to anyone we know!

Mike H. | Atlanta, GA

I would highly recommend Robert to anyone in need of legal services. I was involved in an accident. He advised me initially, then I retained his services, due to lack of response from the insurance company. He kept me informed , step by step. Never did a call or email go unanswered for more than a few hours. And he was very realistic with expectations from the beginning. I only do business, especially repeat business with people that I feel I can trust. I would definitely do business with Robert again if the need arises!

Kandice B. | Atlanta, GA

Mr. Glass is a wonderful attorney. He showed genuine concern for my son and his case. Even though our case was small, he made us feel important. He kept in close contact with us throughout the process and was quick to respond to any of my concerns. Through his aggressive litigation, our claim was settled quickly and we felt we were compensated fairly. I would highly recommend him.

Dionna A. | McDonough, GA

Robert Glass did a good job for my case. He worked very hard and never gave up! He is honest and a fighter. This is someone who you should trust any of your legal issues with.

Melody C. | Atlanta, GA

It was a great pleasure working with Mr. Glass. He made me feel like my case was important especially after firing my first lawyer who wasn’t doing anything with my case. Mr. Glass was very prompt with returning my phone calls and contacting the insurance company.

Gina K. | Atlanta, GA

Robert was honest and communicated very well with me. He was quick to respond when I had a question and made it clear to me I could approach him with questions if I had any. He was straight forward in what I should expect and it allowed me to trust his professional opinion and guidance. I would definitely recommend Robert to my friends and family.

What Past Clients Say About James:

John | Atlanta, GA

James Robson was contacted by our primary attorney and accepted to represent us as co-counsel. Our case needed specific experience that only very few attorneys could provide given the nature of the personal injury that unfortunately happened to our child. James took the case and ran with it despite the complexity of the situation. James tirelessly worked with our attorney over the coming months to strategically represent us. James ALWAYS returned our calls and emails promptly and kept us up to date every step of the way. James helped us obtain the maximum compensation for our child's injuries without going to trial. James genuinely took care of us every step of the way. Our family is truly thankful for his dedication to our case.

Randy | Atlanta, GA

I was rear ended by another driver while I was at a complete stop. My truck was totaled and I had upper back and neck injuries from the accident. I spent a couple days researching multiple lawyers to determine the best choice as the referrals I was given by friends and relatives indicated that I would be wasting my time by pursuing any action. I contacted James Robson and he reached out immediately and encouraged me to have my injuries seen to by a professional. Thankfully I did and James did a fantastic job getting a good settlement from the insurance companies. Thanks James!

Juan | Atlanta, GA

James Robson and his paralegal team communicated with me anytime there were updates. They throughly explained the process in the beginning and emailed me any questions they had. I'm very satisfied with their services and would recommend.

Jeffrey | Atlanta, GA

My name is Jeffrey and I was in a serious wreck in January 2021. I will say hiring James Robson was the best choice I made this year. If anything else ever happens to me or anybody I know I will be contacting him again. He cares not just about your care but he cares about you and he will not hesitate to check up and make sure you are doing good and if you need anything at all. I am very thankful for James Robson very good lawyer wouldn't choose anyone else.

Tyrone B. | Atlanta, GA

I use to here how people talk about most lawyers are only concern with what they can get in winning your case. Had a lawyer previous to James Robson that made me feel that way. But not James Robson he actually cares more about his clients well being. He didn’t make me feel like a client he made me feel like I was a friend. Checking on me to see how I was doing and making sure I was doing well. Never once did his law firm not respond if I had simple questions. They were very courtesy to me. Very honest and up front throughout my time of being their friend because I never felt like just a client. Never made me feel like they weren’t looking out for my best interests. Believe me if you are looking for a great lawyer, with great morals, respectful and always honest with you or just advice on handling your case James Robson is the best.

Latasha J. | Stone Mountain, GA

Mr. Robson is an awesome lawyer. He understands his clients and gives his clients the best representation a lawyer can give. He lets you know what will happen step by step. I would recommend Mr. Robson for legal representation anytime. He is also fair and very knowledgable of what it takes to be an excellent lawyer and how a client should be treated. If one ever needs a fair and trustworthy lawyer James Robson is the one you should choose. I give him 10 stars for rating! He gets the job done.

Sheila F. | Atlanta, GA

James always kept me involved as to what was going on and he always valued my opinion as what I expected out of him as my lawyer. He made me apart of everything. He made me feel at ease throughout the whole process of the case. This made our lawyer-client relationship more trustworthy. I couldn’t thank him enough for everything he has done for me. May God continue to bless his success.

Stacy M. | Roswell, GA

I am very thankful that James Robson handled my case. He is a professional and personable lawyer who maintains excellent communication throughout the whole process. James Robson helped make a difficult situation significantly easier to deal with, and I would highly recommend him as a personal injury lawyer.

Shane C. | Roswell, GA

James is one of the best attorneys in Atlanta, GA. He kept me informed on my case and was very honest as to what he thought was the best thing to do for my case. He is such a caring guy and makes sure he takes care of his clients. I would recommend him to anyone looking for a great attorney.

Dawn W. | Marietta, GA

I recently had the pleasure of being represented by James Robson. James was always courteous, patient and professional. I’d never been involved in a lawsuit as a plaintiff or defendant and after working with James, I’m glad that I was the plaintiff who hired him to represent me. Now the defendant on the other hand, I don’t think they can say the same. James, worked hard, provided me with constant updates, provided answers for questions, sent documents via email, and quickly responded to text messages. If I ever had to do it all over again, I can assure you that I would choose the same firm to represent me. We were victorious in our case only because James Robson was a bulldog and fought hard. James I can’t thank you enough, GREAT JOB!

Vince L. | Atlanta, GA

About a year ago my vehicle was struck by a drunk driver. I was in the hospital for a couple of days and in physical therapy for a few months. James was the lawyer assigned to my case by the firm I had retained to represent my case. Throughout the process James kept me informed and got me the maximum settlement. He was extremely professional and would definitely recommend his firm.

Mark W. | Marietta, GA

James did an absolutely amazing job with remarkable results. I had an auto accident/ personal injury case that was almost “dead in the water” and not necessarily the most favorable for me. I was literally within a few weeks of the statute of limitations running out due to a number of personal reasons for which I was not able to have hired a lawyer within an earlier time frame. However, he was able, in a very short period of time, to completely handle the case and execute all required details in a manner and fashion that proved to be of great success. I never would have been able to achieve these results without having hired him and him being on my side. I highly recommend James for any type of personal injury assistance as his knowledge is great and his persistance quite strong.

Muktar H. | Decatur, GA

Mr. Robson is a real fighter! He is an extremely knowledgeable lawyer who is dedicated to making sure his clients are served well and satisfied. He is a perfect lawyer who cares and fights for his clients.

Connie M. | Atlanta, GA

Attorney Robson is an awesome, hardworking, determined attorney. We felt that he was truly dedicated to our case. He communicated with us constantly and we always felt assured that he was doing his very best to assist us!

Tim C. | Atlanta, GA

James did an unbelievable job on my case and kept me informed the whole way. I thoroughly enjoyed having James as my attorney and was more than pleased with the results he achieved in my case. I would wholeheartedly recommend him for anyone who’s been involved in an accident.

Molly C. | Atlanta, GA

James helped me to settle a case that had been dragging on for a year before I sought legal help. Despite suffering lifelong injuries from a car accident for which the defendant admitted fault, the defendant’s insurance company was trying to bully me into believing my claim wasn’t worth anything. James helped me to understand the value of my personal injury claim and was able to get me a very good settlement.

Theresa R. | Atlanta, GA

Mr. Robson was always truthful and informative when we spoke and I really appreciate that about him. Within several months my case was completely closed and I was pleased with the services all the way. If you are looking for someone who is truly a fighter for his clients, then I would strongly recommend Mr. Robson and his firm.

James C. | Roswell, GA

James is a superb attorney who handled my case with a personal and friendly touch. A few weeks after my accident a family member recommended that I meet with Mr. Robson. I wish I had done so sooner.James dealt with the insurance companies and allowed me to focus on rehabilitation. He was quick to respond to an email or phone call and took the time to answer any question I had. James genuinely cares about your well-being and he makes sure you fully recover, both physically and financially. I would strongly recommend Mr. Robson to anyone injured in a car accident.

Lisha W. | Roswell, GA

I had the pleasure of working with Mr. James A. Robson on my case from a motor vehicle accident and would like to say he has done an amazing job representing me in my case. He is by far the BEST attorney I have come in contact with and I would highly recommend anyone to him to handle there case if ever involved in a car accident. I’ve already sent one person to him recently that has an appointment with him. Being that my friend was by my side during my case she is thrilled in working with him knowing he will take good care of her as he did myself… He has kept me up to date on everything that has been going on with my case and I am very much satisfied with him representing me again in the future if needed. You will not be disappointed with Mr. Robson at all, he has pretty open with his clients and I guarantee you, you will be able to speak with him directly if needed. It was such an honor an I thank him so very much… Keep up the GREAT work….

Michele F. | Brookhaven, GA

The aftermath of my accident was incredibly stressful – when I reached out to James he responded promptly, and made the process simple and straightforward. Working with James and his team allowed me to focus on my recovery, rather than paperwork and phone calls. I appreciated his concern, attention to detail, and quick, highly informative responses. I was very pleased with the outcome of my case and would HIGHLY recommend James – he made a process that could have been very frustrating and time consuming much less stressful.